Jim's Plumbing & Heating Inc.

Natick Oil and Gas Boiler Service, AC and Furnace Installations and HVAC Services

Located in Holden, Serving Holden, Natick, Worcester, and all surrounding areas

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Reviews

Henry P.
Cambridge, MA

6/20/2018

We needed to replace 30 plus year old the air handler and condenser as well as renovating the bathroom in our condo so we reached out to Jim again since he and his team had done an excellent job in replacing my parents' 60 year old boiler in 2013 and it has been working so well ever since and saved them tons of heating cost. Anyway, Jim was very responsive and efficient in arranging all the work and get everything done in a timely manner. Since we were not around that much, we had some concerns at the beginning about letting him decide on the right HVAC system for us but he was very patient and took time to answer our questions and addressed all the concerns. We could call him early morning or late evening and he was always available even though we could sometimes hear in the background that he was working at a job site. He and his team did an amazing job and we are happy with our new heating and AC system. Our new bath tub and toilet he chose for us looked great also. We even went online to make sure what he installed were good quality and they were. In addition, when the pipe underneath our kitchen sink was leaked, we called and he came at 10:00pm to try to fix it. He then sent his worker out in the morning to replace the pipe for us. We are glad that we can trust him with all of our plumbing or heating problem.

Then my parents need a new hot water heater and we knew for sure whom to contact. Jim came out and after he inspected their tank, he advised us not to worry because the tank is still in good condition and could last a few more years. My dad was happy to hear that and we trust that Jim always gives us good advice.